{"id":29063,"date":"2026-10-28T09:18:33","date_gmt":"2026-10-28T09:18:33","guid":{"rendered":"https:\/\/www.samco.in\/help-support\/?post_type=ht_kb&#038;p=29063"},"modified":"2026-10-28T09:18:48","modified_gmt":"2026-10-28T09:18:48","slug":"i-am-not-receiving-the-otp-what-should-i-do-on-the-partner-portal","status":"publish","type":"ht_kb","link":"https:\/\/www.samco.in\/help-support\/article\/i-am-not-receiving-the-otp-what-should-i-do-on-the-partner-portal\/","title":{"rendered":"I am not receiving the OTP, what should I do on the Partner Portal?"},"content":{"rendered":"\n<p>OTP delays usually clear up quickly. Try these steps.<\/p>\n\n\n\n<p><strong>Where to find it: <\/strong>Login page &gt; OTP screen<\/p>\n\n\n\n<p><strong>Key points<\/strong><\/p>\n\n\n\n<ul><li>Check that you entered your registered mobile number or Partner Code correctly.<\/li><li>For Set MPIN and Reset MPIN, the OTP is also sent to your registered email ID, so check your inbox and spam folder.<\/li><li>Wait for the timer on the screen to finish and click Resend OTP.<\/li><li>Check your network signal and make sure SMS from unknown senders is not blocked.<\/li><li>Still no OTP? Contact your RM<\/li><\/ul>\n","protected":false},"author":65,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht_kb_category":[3013],"ht_kb_tag":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29063"}],"collection":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/comments?post=29063"}],"version-history":[{"count":1,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29063\/revisions"}],"predecessor-version":[{"id":29065,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29063\/revisions\/29065"}],"wp:attachment":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/media?parent=29063"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_category?post=29063"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_tag?post=29063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}