{"id":29255,"date":"2026-10-28T10:26:31","date_gmt":"2026-10-28T10:26:31","guid":{"rendered":"https:\/\/www.samco.in\/help-support\/?post_type=ht_kb&#038;p=29255"},"modified":"2026-10-28T10:26:44","modified_gmt":"2026-10-28T10:26:44","slug":"how-can-i-help-a-lead-clear-a-deficiency-on-the-partner-portal","status":"publish","type":"ht_kb","link":"https:\/\/www.samco.in\/help-support\/article\/how-can-i-help-a-lead-clear-a-deficiency-on-the-partner-portal\/","title":{"rendered":"How can I help a lead clear a deficiency on the Partner Portal?"},"content":{"rendered":"\n<p>If there is a problem with a lead&#8217;s application, for example a document that needs to be uploaded again, it is shown in the Deficiency column.<\/p>\n\n\n\n<p><strong>Where to find it: <\/strong>Leads &gt; Active Leads &gt; Deficiency<\/p>\n\n\n\n<p><strong>Steps<\/strong><\/p>\n\n\n\n<ul type=\"1\"><li>Click Leads in the left menu. The Deficiency Pending card shows how many leads need attention.<\/li><li>Find the lead and check the Deficiency column for the reason.<\/li><li>Share the Complete your application link with the client so they can fix it.<\/li><li>Add a note using Add Note to keep track of your follow-up.<\/li><\/ul>\n","protected":false},"author":65,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht_kb_category":[3021],"ht_kb_tag":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29255"}],"collection":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/comments?post=29255"}],"version-history":[{"count":1,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29255\/revisions"}],"predecessor-version":[{"id":29257,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29255\/revisions\/29257"}],"wp:attachment":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/media?parent=29255"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_category?post=29255"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_tag?post=29255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}