{"id":29259,"date":"2026-10-28T10:27:16","date_gmt":"2026-10-28T10:27:16","guid":{"rendered":"https:\/\/www.samco.in\/help-support\/?post_type=ht_kb&#038;p=29259"},"modified":"2026-10-28T10:27:28","modified_gmt":"2026-10-28T10:27:28","slug":"i-have-a-lead-that-is-100-complete-but-still-shows-as-fresh-lead-what-should-i-do-on-the-partner-portal","status":"publish","type":"ht_kb","link":"https:\/\/www.samco.in\/help-support\/article\/i-have-a-lead-that-is-100-complete-but-still-shows-as-fresh-lead-what-should-i-do-on-the-partner-portal\/","title":{"rendered":"I have a lead that is 100% complete but still shows as Fresh Lead, what should I do on the Partner Portal?"},"content":{"rendered":"\n<p>Fresh Lead is the follow-up status you set for the lead. It is separate from the form progress. If the form is 100% complete, the application is most likely under review and will be moved to the next stage within 24-48 working hours.<\/p>\n\n\n\n<p><strong>Where to find it: <\/strong>Leads &gt; Active Leads &gt; Add Note<\/p>\n\n\n\n<p><strong>Key points<\/strong><\/p>\n\n\n\n<ul><li>Use Add Note to update the Lead Status after you speak to the client.<\/li><li>Check the Deficiency column, and contact your Relationship Manager if the application has been pending for more than 48 working hours.<\/li><\/ul>\n","protected":false},"author":65,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht_kb_category":[3021],"ht_kb_tag":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29259"}],"collection":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/comments?post=29259"}],"version-history":[{"count":1,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29259\/revisions"}],"predecessor-version":[{"id":29261,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29259\/revisions\/29261"}],"wp:attachment":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/media?parent=29259"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_category?post=29259"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_tag?post=29259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}