{"id":29449,"date":"2026-10-28T11:25:01","date_gmt":"2026-10-28T11:25:01","guid":{"rendered":"https:\/\/www.samco.in\/help-support\/?post_type=ht_kb&#038;p=29449"},"modified":"2026-10-28T11:25:15","modified_gmt":"2026-10-28T11:25:15","slug":"how-can-i-retry-a-rejected-mandate-on-the-partner-portal","status":"publish","type":"ht_kb","link":"https:\/\/www.samco.in\/help-support\/article\/how-can-i-retry-a-rejected-mandate-on-the-partner-portal\/","title":{"rendered":"How can I retry a rejected mandate on the Partner Portal?"},"content":{"rendered":"\n<p>If a client&#8217;s mandate is rejected, you can start it again from Mandate Details.<\/p>\n\n\n\n<p><strong>Where to find it: <\/strong>Track &gt; Mandate Details &gt; Action &gt; Retry<\/p>\n\n\n\n<p><strong>Steps<\/strong><\/p>\n\n\n\n<ul type=\"1\"><li>Click Track in the left menu and open Mandate Details.<\/li><li>Under Mandate Status, select Rejected and click Apply.<\/li><li>Click Retry in the Action column of the mandate.<\/li><li>Ask the client to complete the mandate approval again.<\/li><\/ul>\n","protected":false},"author":65,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht_kb_category":[3027],"ht_kb_tag":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29449"}],"collection":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/comments?post=29449"}],"version-history":[{"count":1,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29449\/revisions"}],"predecessor-version":[{"id":29451,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb\/29449\/revisions\/29451"}],"wp:attachment":[{"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/media?parent=29449"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_category?post=29449"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.samco.in\/help-support\/wp-json\/wp\/v2\/ht_kb_tag?post=29449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}