Knowledge Base

What do you mean by transactions from unlinked bank?

As per SEBI guidelines, as brokers, we are not permitted to accept funds from any third-party account other than your registered bank account. In case, we receive any third-party payment, we will return the amount back to the bank account.

How to initiate the refund?

Client will have to draft an email to accounts@samco.in with the below details

Please note: Share bank details of the unlinked bank account to initiate refund.

When will be the refund processed?

Client will get the refund within 48-72 working hours after the mail is received at our end.
External links :
How to transfer fund through UPI in Samco App?: https://www.samco.in/knowledge-center/articles/how-to-transfer-fund-through-upi-in-samco-app/
Transferring funds and withdrawal process and policies: https://www.samco.in/fund

Watch this video to understand how to transfer funds

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