Refund Process for Funds Transfer through Unlinked Bank

What do you mean by transactions from unlinked bank?

As per SEBI guidelines, as brokers, we are not permitted to accept funds from any third-party account other than your registered bank account. In case, we receive any third-party payment, we will return the amount back to the bank account.

How to initiate the refund?

Client will have to draft an email to accounts@samco.in with the below details

Client Code*
Amount Transferred*
Bank Name*
Bank Account number*
Bank IFSC code*
Reference number

Please note: Share bank details of the unlinked bank account to initiate refund.

When will be the refund processed?

Client will get the refund within 48-72 working hours after the mail is received at our end.
External links :
How to transfer fund through UPI in StockNote App?: https://www.samco.in/knowledge-center/articles/how-to-transfer-fund-through-upi-in-stocknote-app/
Transferring funds and withdrawal process and policies: https://www.samco.in/fund

Watch this video to understand how to transfer funds

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2 Comments

  1. Merchant Suhail

    Fund debited from registered account but not reflecting in trading account

    1. Team Samco

      Hello Sohail, kindly share a bit more information about the pay-in amount or reach out to us at +22 2222 7777 & use extension 4 to connect with the concerned department.

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