Why did my deposit fail?

A failed deposit is usually caused by one of the following reasons: Transfer from an unregistered bank account : Funds must be transferred only from a bank account registered and linked to your Samco account. UPI or Payment Gateway timeout : The session may have timed out during the payment […]

What is Merge Settlement?

Merge Settlement happens when a trading holiday and a settlement holiday fall on back-to-back days, pushing your normal T+1 settlement forward. For example: Let’s say Tuesday is a trading holiday and Wednesday is a settlement holiday. If you buy shares on Monday: Your shares will not be credited on Tuesday […]

What are the charges for instant transfers?

At Samco, charges for instant transfers depend on the payment mode used: Payment Mode Speed Charges UPI Instant Free Net Banking Instant ₹9 + 18% GST per transaction Note: While UPI is completely free, Net Banking carries a convenience charge of ₹9 + 18% GST per transaction. If you want […]

Are there charges for failed transactions?

No, Samco does not charge anything for failed transactions. If a fund transfer fails and whether due to a bank-side issue, incorrect details, or a technical error and no charges are deducted from your Samco trading account. What happens to your money: If the amount was debited from your bank […]

Are there any hidden fees at Samco?

No, Samco does not have any hidden fees. All applicable charges are transparent and publicly listed. Here’s a quick summary of what is charged and what is free: Service Charges Account Opening Free Depositing funds via UPI / IMPS / NEFT / RTGS Free Depositing funds via Net Banking ₹9 […]

Can I place multiple payout requests in one day?

Yes, you can place more than one payout request in a day. Each time you place a request, that amount gets blocked from your withdrawable balance immediately. Any further requests can only be placed on the remaining withdrawable balance. For example: If your withdrawable balance is ₹10,000 and you place […]

Are payout requests processed on weekends or holidays?

No. Payout requests are not processed on weekends or bank/exchange holidays. You can place a withdrawal request anytime the Samco App and Samco Star Back Office are available 24×7. However, processing happens only on working days. What this means for your request: Placed on a Saturday or Sunday → Processed […]