Your account may fall under the Re-KYC (Re-Verification) process if it remains inactive for a continuous period of 730 days (2 years). Inactivity typically means: No trading activity, and No financial transactions in the account during this period. As per regulatory guidelines, accounts that remain inactive for 730 days are […]
What is RE-KYC?
Re-KYC (Re-Know Your Customer) is the process of updating your personal and financial details with Samco to keep your account compliant with SEBI regulations. Why is it necessary? It ensures your latest information (address, contact details, bank account, income range, etc.) is updated. Helps prevent fraud and maintain account security. […]
Can I add or update nominee details during Re-KYC?
During the Re-KYC process, you can add a nominee to your account. However, updating existing nominee details is not permitted during Re-KYC. If you wish to modify the details of an already added nominee, you will need to submit a separate nominee modification request through the prescribed process.
Can I change my Mobile number/Email id during the Re-KYC process?
You can easily update your mobile number or email ID during the Re-KYC process through the Samco Star Back Office While completing Re-KYC you will have the option to modify your mobile number/email id. If you make any changes, you will be required to complete the OTP verification and complete […]
Can I change my bank details during the Re-KYC process?
Yes, you can update or change your bank details during the Re-KYC process with Samco. While completing Re-KYC through the Samco Star Back Office, you will have the option to modify your bank account details. If you make any changes, you will be required to upload valid bank proof and […]
How can I update my personal details during Re-KYC?
You can easily update your personal details during the Re-KYC process through the Samco Star Back Office by following the steps below: Step-by-Step Process: Log in to Samco Star Back Office. Enter your Client ID and Password to log in. (The default password is your PAN number, if not changed […]
Where can I check the status of my modification request?
Once you have submitted your modification request along with the required documents, it enters the verification process. You can track the status in real time by following these steps: Log in to the Samco Star Back Office. On the left-hand side menu, scroll down and click on “Modification Status.” This […]
Can I submit a physical form for modification instead of online?
Yes, you can submit a physical modification form to update your account details. You may download the physical modification form from the link below: https://cdn.samco.in/pdf/samco-resources/form-for-modification-of-account-details.pdf Please fill in the required details, attach the necessary supporting documents, and submit the completed form as per the prescribed process. However, we recommend using […]
Why is my bank modification request rejected?
Your bank modification request may be rejected due to one or more of the following reasons: Common Reasons for Rejection Mismatch in details – Bank details (IFSC, MICR, Account Holder’s Name) do not match with the submitted modification form. Incomplete proof – Required details such as IFSC, MICR, or Account […]
Is there a limit to the number of nominees I can add?
Yes, at Samco, you can add up to 3 nominees to your account. You may also allocate the percentage of share for each nominee, ensuring the total allocation equals 100%. Click here to know more about how to update your existing nominee details