Frequently Asked Questions

What is the referral bonus?

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How does Samco’s Referral Program work?

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What are the eligibility conditions to receive the referral bonus up to ₹6,200?

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Is there any limit to refer someone to Samco?

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When will I get the referral bonus?

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What is brokerage sharing?

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How will I get the brokerage share?

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What will my referred friends get?

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Why can't I see my pending referrals after 30 days?

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Where can I see my previous referral benefit of free trades?

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Where can I see the terms & condition of the ongoing referral benefits?

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Can I generate the referral link from the Samco mobile and web app?

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When will I get the bonus payout?

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When will I get the 10% brokerage cashback?

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What is Samco App and its benefits?

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How to Reset Password & Unblock ID for trading platforms?

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Why are my orders are getting rejected?

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Nest Trade query?

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Why my funds not credited in trading account transferred through UPI?

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What are the charges applicable for trading and demat account?

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How to check balance in trading platform?

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How to deposit / transfer funds?

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How to check ledger from Back- office?

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What is withdrawal TAT for process?

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what is Monthly/Quarterly Retention for UCC: Quarterly pay out?

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What is TAT for crediting IMPS/NEFT/RTGS fund transfer amount?

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When will amount credit in trading account transfer via payment gateway?

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How to check holding in back-office?

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How to Check ITR Statements from Samco Star Back Office?

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What is process for online account modification?

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How to add segment in the existing trading account?

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Which financial products/instruments can I buy using SAMCO?

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What does the Name SAMCO mean?

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How is SAMCO different from other brokers?

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What is SAMCO?

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Is SAMCO a SEBI and Exchange Registered Broker?

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Why is this brokerage cash back given?

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How will the Brokerage Cash Back Work? Are there any terms and conditions?

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Which trading platforms are eligible for the Brokerage Cash back?

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Is the Brokerage Cashback for trades made in all segments?

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What happens after these 30 days of brokerage cash back?

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How do I Sign Up and Open an Account?

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Why Does SAMCO ask for My PAN, Birth Date and other details while opening an Account?

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How much do I need to pay to open my account?

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What are the account opening document requirements?

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Are there any annual charges I need to pay?

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How long does "opening an account" take?

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Can I transfer stocks from my existing depository to my SAMCO account?

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How can I check my account opening status?

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What is an eSAMCO paperless account?

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How do I open an eSAMCO paperless trading account?

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Which documents cannot be digitally signed and will be required to be submitted physically?

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What happens if the required documents are not physically signed and sent?

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What happens if the required documents later are physically signed and sent?

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How do I place a “release for sell” request and how long is my “release for sell” valid till?

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Are there any restrictions for trading in the derivatives segment?

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Are Brokerage/any other charges different for a eSAMCO account vis-a-vis SAMCO account?

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Where do I need to send the documents?

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What is the Brokerage you will charge?

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What is an Executed Order?

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What are the "Call & Trade" Charges?

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What if my order gets partially executed i.e. I put in one order but it got executed in multiple trades?

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What if I modify my order. Do I get charged for modification?

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How is the brokerage charged in case of expiry date settlements?

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Why do I need to pay for physical contract copies and how much is the amount?

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How can I link additional bank accounts?

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Does SAMCO provide Intraday Margin Limits?

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How much margin do I need to trade across segments?

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Do I get margin against shares with SAMCO?

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Does SAMCO provide delivery leverage?

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What are the options available to me to place my trades?

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Do I get technical tools in the platforms available?

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I'm bound by corporate firewalls of my organisation and can't install the SAMCO trader application on the desktop? How do I trade?

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What internet speed do I need to trade on the Web?

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What are the tools available in SAMCO?

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What are the calculators available and what are their features?

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What is the SAMCO Ratings Tool?

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What is the SPAN calculator and what is it used for?

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What is the "Pledge Monitor" and what is its importance?

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Where can I find the forms required to manage my account?

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If I need any help relating to my account, how can I get in touch?

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What is the associate program? How does it work?

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What is the Call & Trade number?

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How to change your password?

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How to change your email ID?

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How to change your mobile number?

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How can you add segments for trading to your account?

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How can you request for a DIS Slip book from your account?

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How does SAMCO protect my personal account information?

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Are my assets safe with SAMCO?

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For how long has SAMCO been in business?

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When can a peak margin penalty be levied while closing hedged trade?

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Why have I been charged margin penalty?

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