Frequently Asked Questions ?

What is SAMCO?

SAMCO is a Discount Stock Broker and Commodity Broker. It’s a low cost, technology driven stock broker with memberships across all leading stock and commodity exchanges in India including BSE, NSE, MCX-SX, MCX and NCDEX. You can place orders on SAMCO's platforms to buy or sell securities and your orders will receive the best possible trade execution.

Which financial products/instruments can I buy using SAMCO?

You can use SAMCO to invest or redeem your investments in publicly traded companies, global currencies, exchange traded funds, bonds and non-convertible debentures listed on Indian Exchanges. This is a list of over 5000 securities. You can also trade commodities listed on leading commodity exchanges in India.

What does the Name SAMCO mean?

SAMCO is an adopted modified version of the name Samruddhi. SAMCO is a Samruddhi group company. Samruddhi in Hindi means prosperity. Our Logo the swastika is associated with "Well-Being".

How is SAMCO different from other brokers?

SAMCO operates with a simple idea of using Technology to radically change the way customer's trade. We discard the excesses that existing traditional brokers use – such as legacy technology, hundreds of branches, and paper-based accounting and thereby reduce costs. The benefit of these cost reductions are passed back to you by way of fixed lower brokerage. Our thought process allows us to not charge you on percentage volume basis and without turnover or other monthly commitments.

How do I Sign Up and Open an Account?

You can open an Account with us in several ways

  • You Can Visit our Online Application Page and fill up your form online.
  • You Can Download the Forms from our website, fill it up and send it to us.
  • You can Request a Call Back by filling in your contact details and we'll get in touch with you.
  • You can Call our sales team on +91 – 22 – 2222 7777 | +91 22 - 6169 9000

Why Does SAMCO ask for My PAN, Birth Date and other details while opening an Account?

SAMCO is bound by SEBI Regulations and Exchange Compliances which require us to complete the KYC i.e. Know – Your – Customer details which require the above details as mandatory fields.

How much do I need to pay to open my account?

The Account opening charges that you need to pay depend on your Selection

Note: In case of an ongoing promotional offer for rebate in account opening charges, you can apply your coupon code and avail of the offer.

Are there any annual charges I need to pay?

There are no Annual Charges you need to pay for maintaining your Broking Account. However, you will need to pay an AMC of Rs. 400 per annum for your Demat account.

How long does "opening an account" take?

If all your documents are in order, your account will be opened within 24 hours of receiving the completed documents. Demat account takes a little bit longer but we endeavour to open the Demat account too within 48 hours.

How do I transfer funds to my account?

There are 3 ways to transfer funds to your trading account which are listed as under in order of ease

  • By way of Payment Gateway on the SAMCO Trader or Back office
  • By depositing funds by way of NEFT/RTGS to your trading account; You can find the transfer details in our Funds & DP section
  • By depositing a cheque in your trading account

Can I transfer stocks from my existing depository to my SAMCO account?

Yes, you can transfer your existing stocks from your existing Demat account to SAMCO's Trading or Demat Account provide your existing DP accounts (outside SAMCO) are mapped with us. Fill out an instruction slip with either your SAMCO Demat Details or SAMCO Client Beneficiary Account Details and send it to your existing DP and your stocks will get transferred to the SAMCO accounts.

What is the Brokerage you will charge?

SAMCO charges flat Rs. 20/Executed Order for All Segments. You can also avail of the benefit of the lower of Rs. 20/Executed Order or 0.02% (Derivatives Segment)/0.2% (Cash Segment) in case your trading volumes are low.

What is an Executed Order?

When you place an order which gets traded, it is called an executed order. At SAMCO you don't pay for placing, cancelling or modifying an order, you pay only per executed order.

What are the "Call & Trade" Charges?

When you call our any one of our dealers at +91 – 22 – 2222 7777 | +91 22 - 6169 9000 and execute a trade using dealer services, we charge a Call & Trade Charge of Rs. 20. First 20 Calls and Trades are free.

What if my order gets partially executed i.e. I put in one order but it got executed in multiple trades?

SAMCO doesn't charge per trade but per executed order. So even if one order gets executed in multiple trades, its considered as one executed order and charged normally at Rs. 20.

Why do I need to pay for physical contract copies and how much is the amount?

SAMCO uses technology and processes to reduce trading costs for its customers. We try to cut out the fat that makes trading expensive which includes paper – accounting. We send all our customers digital contract notes of their trades. However, in case you insist for a copy, it is charged at Rs. 20 per copy + Applicable courier charges.

Margins

  • Does SAMCO provide Intraday Margin Limits?
    • SAMCO provides Intraday Margin Limits. Margin limits differ for each stock. You need to select the Order type "MIS" while placing an order for availing intraday margin limits
  • How much margin do I need to trade across segments?
    • In order to calculate the margin requirements across segments, use our Margin Calculator.

Platforms

  • What are the options available to me to place my trades?
    • There are several alternatives for you to place your trades
      • SAMCO Trader – Our Desktop .EXE Version for Windows
      • SAMCO Web 5 – An HTML platform to allow you to place your orders on the move which functions on all web browsers, tablets and mobile phones
      • SAMCO Mobile Application – Our Mobile Application for iOS and Android
      • SAMCO Call & Trade – You can also Call & Trade by calling +91 – 22 – 2222 7777 | +91 22 - 6169 9000 from 9.00 AM – 11.55 PM
  • Do I get technical tools in the platforms available?
    • Yes, Technical tools are available on the SAMCO Trader and SAMCO Web 5
  • How do I install the SAMCO Trader?
  • I'm bound by corporate firewalls of my organisation and can't install the SAMCO trader application on the desktop? How do I trade?
    • You can use our SAMCO Web 5, the HTML trading platform which works perfectly fine even behind corporate firewalls.
  • What internet speed do I need to trade on the Web?
    • You'll need more than 512 kbps of internet speed for a smooth optimized trading experience.

Tools

  • What are the tools available in SAMCO?
    • SAMCO provides you with a lot of innovative tools which include Margin Calculators, Brokerage Calculators, Pledge Monitor, SAMCO Ratings Tool and many more to come.
  • What are the calculators available and what are their features?
  • What is the SAMCO Ratings Tool?
    • SAMCO Ratings Tool is the first and only Stock Rating tools in India. It uses an objective mechanism to evaluate and rate companies on a variety of different parameters including market analysis, earnings, balance sheet analysis, corporate governance and others. Use the SAMCO Ratings tool to identify whether your stock is an AAA rated stock or a C rated stock or a Penny Stock!
  • What is the SPAN calculator and what is it used for?
    • The SPAN calculator is a tool to help you calculate your margin requirements before you trade a particular security or contract.
  • What is the "Pledge Monitor" and what is its importance?
    • Several large stocks have taken a beating and have ended up destroying shareholder wealth when promoters pledged stocks are invoked in the markets by their lenders. Several promoters borrow money by pledging their shares with lenders and when they default on their loans; the stock gets invoked resulting into depressed stock prices. SAMCO's proprietary Pledge Monitor helps you track which promoters are deeply indebted, which have borrowed more against their stock or which ones have repaid their loans and released their pledge on a quarter on quarter basis.

Support

  • Where can I find the forms required to manage my account?
    • You can find the forms required to manage your account in the Downloads section.
  • If I need any help relating to my account, how can I get in touch?
    • If you need any help relating to your account, there are several ways to get in touch with us
      • Call US - You can call us between 9.00 AM – 11.55 PM on +91 – 22 – 2222 7777 | +91 22 - 6169 9000
      • Email US – You can also email us. If you need any general support, email us at support@samco.in; For Back office related support, email us at bo@samco.in.
      • You can also Message us and we'll get back to you.
  • What is the associate program? How does it work?
    • When you open a SAMCO account, you automatically become a SAMCO referral associate. This status gives you an opportunity to refer fellow friends, family and traders and setup a life time income stream. To join the program, you'll first need to join SAMCO as a customer and then you can start referring your friends and family. To know more, visit our Associate section.
  • What is the Call & Trade number?
    • You can Call & Trade at +91 – 22 – 2222 7777 | +91 22 - 6169 9000

How can I check my account details?

You can check your account details by logging into your back office. In case you wish to change any of your details, you can fill out the Change Request forms in the Downloads Section.

How can I Fund my SAMCO Trading account?

There are 3 ways to transfer funds to your trading account which are listed as under in order of ease

  • By way of Payment Gateway on the SAMCO Trader or Back office
  • By depositing funds by way of NEFT/RTGS to your trading account; You can find the transfer details in our Funds & DP section
  • By depositing a cheque in your trading account

How can I withdraw funds from my account?

You can place a withdrawal request for your funds by logging in your back office. Once authorised, the funds will be credited to your primary bank account.

How does SAMCO protect my personal account information?

SAMCO takes your privacy very seriously and have tight controls in place to restrict access to your personal information. We will not use any of your information or distribute to third party marketers or vendors. Your personal information is fully secure with us at all times.

Are my assets safe with SAMCO?

SAMCO is a SEBI registered entity. As a fully compliant entity, your funds are always kept in a segregated account as per SEBI law. Your securities are held separately in your own Demat account maintained by SAMCO. You can check your account balances anytime from our Back office.

For how long has SAMCO been in business?

SAMCO has been in the Stock Broking business for over 20 years. SAMCO used to operate under the trade name Samruddhi until recently when it was rebranded to SAMCO to mark the next steps in our journey. We have been serving happy customers for over 20 years.

Need help? Call us on - +91 22 2222 7777 | +91 22 6169 9000


SAMCO Securities Limited(Formerly known as Samruddhi Stock Brokers Limited): BSE:EQ,FO,CDS | NSE:CM,FO,CDS | strong>MCX-SX:EQ,FO,CDS | SEBI Reg. No. INZ000002535
Depository Participant: CDSL: IN-DP-CDSL-443-2008.
SAMCO Commodities Limited(Formerly known as Samruddhi Tradecom India Limited) FMC Code-MCX: MCX/TCM/CORP/1326| NCDEX: NCDEX/TM/CORP/1123

Attention Investors:
“Prevent un-authorized transactions in your account --> Update your mobile numbers/email IDs with your stock brokers and depository participants. Receive information of your transactions directly from Exchange or Depository on your mobile/email at the end of the day. Issued in the interest of investors”

"KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."

"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

Please ensure you carefully read the risk Disclosure Document as prescribed by SEBI/FMC.
For any grievances/complaints Email - grievances@samco.in
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