Author Samco Support

If your account falls under Re-KYC (after 730 days of inactivity), trading access will be restricted immediately as per regulatory guidelines. This means: You will not be able to place any trades. Financial transactions will be restricted The account will remain restricted until the Re-KYC process is successfully completed. To […]

You can complete your Re-KYC process entirely online through the Samco platform. There is no need to visit any branch. Simply log in to the Samco Star Back Office, update the required details, upload supporting documents (if applicable), complete the E-sign and IPV process, and submit your request. This online […]

The documents required for Re-KYC depend on whether there are any changes in your account details. If there are no changes in your details, the process is usually completed through a simple IPV (In-Person Verification) to reconfirm your identity. No additional documentation may be required beyond this verification step. If […]

Your account may fall under the Re-KYC (Re-Verification) process if it remains inactive for a continuous period of 730 days (2 years). Inactivity typically means: No trading activity, and No financial transactions in the account during this period. As per regulatory guidelines, accounts that remain inactive for 730 days are […]

Re-KYC (Re-Know Your Customer) is the process of updating your personal and financial details with Samco to keep your account compliant with SEBI regulations. Why is it necessary?  It ensures your latest information (address, contact details, bank account, income range, etc.) is updated.  Helps prevent fraud and maintain account security. […]

During the Re-KYC process, you can add a nominee to your account. However, updating existing nominee details is not permitted during Re-KYC. If you wish to modify the details of an already added nominee, you will need to submit a separate nominee modification request through the prescribed process.

You can easily update your mobile number or email ID during the Re-KYC process through the Samco Star Back Office  While completing Re-KYC you will have the option to modify your mobile number/email id. If you make any changes, you will be required to complete the OTP verification and complete […]

Yes, you can update or change your bank details during the Re-KYC process with Samco. While completing Re-KYC through the Samco Star Back Office, you will have the option to modify your bank account details. If you make any changes, you will be required to upload valid bank proof and […]

You can easily update your personal details during the Re-KYC process through the Samco Star Back Office by following the steps below: Step-by-Step Process: Log in to Samco Star Back Office. Enter your Client ID and Password to log in. (The default password is your PAN number, if not changed […]