Can failed transactions be reversed automatically?

Yes. In most cases, failed transactions are reversed automatically and no action is required from you.

When a deposit fails after your bank account has been debited, the payment gateway or bank initiates a reversal to the source account as part of the standard reconciliation process.

Reversal timelines:

Failure TypeReversal Time
Payment gateway / UPI timeout24 to 48 working hours
Payment gateway / UPI failure4 to 5 working days
Unlinked bank refund3 to 5 working days


If the reversal does not reflect within the applicable timeline, contact Samco Support with your transaction reference number, date, and amount.

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