How long does it take to resolve failed transactions?

Resolution time depends on the type of failure. The table below covers the standard timelines:

Failure TypeResolution Time
Payment gateway / UPI timeout24 to 48 working hours
Payment gateway / UPI failure4 to 5 working days
Unlinked bank refund3 to 5 working days

These reversals are processed automatically. You do not need to contact support unless the amount has not been returned within the applicable timeline.

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