If you’ve received funds you didn’t request, there’s no need to worry this is a routine and legitimate process. Here are the possible reasons:
1. Periodic settlement (Regulatory requirement) Brokers are required to periodically settle client funds monthly or quarterly. If you have an unused balance sitting in your trading account, it will be automatically credited to your registered bank account as part of this settlement cycle.
2. Auto payout by system In some cases, your available funds may be automatically transferred to your bank account as part of Samco’s internal payout process.
3. Ledger adjustment or refund Funds may occasionally be credited due to corrections, reversals, or refund entries in your account ledger.
If you’re unsure about a specific credit, check your Ledger in the Samco Star Back Office for a detailed transaction history. For further clarification, contact Samco Support.
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