My Gmail auto-reply will not validate. What should I check?
If the Validate button does not turn green, one of these is usually the cause. Check them in order:
- Desktop browser: templates and filters must be created on a desktop browser, not the Gmail app
- Templates turned on: in Settings, See all settings, Advanced, make sure Templates is set to Enable
- Exact template text: subject “Samco SAP Authentication”, body “Dear Samco Team, I confirm my approval”, template name “Samco SAP”
- Filter settings: the From field is sap-trades@samco.in, and Send template is ticked with Samco SAP selected
Once everything matches, go back to the Samco SAP app and tap Validate again.
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