Knowledge Base

This message appears when you are trying to sell shares that are not currently showing in your holdings on the Samco app.

Why does this happen?
There are a few reasons this rejection can occur:

1. You bought the shares today (T+1 settlement) In the cash market, shares you purchase are credited to your Demat account on T+1 — that is, the next trading day. Until then, they won’t appear in your holdings and cannot be sold.

2. The stock is in the BE or T category Stocks in the BE (Book Entry) or T (Trade-to-Trade) category follow a different settlement process. Even if you already hold these shares, they may only become available for selling once they are credited to your Demat account — which typically happens after 2:30 PM on the settlement day. If you’re seeing this rejection for a BE/T category stock, please try placing the sell order after 2:30 PM or on the next trading day.

3. You have already placed a sell order for this stock If you’ve already placed a sell order for these shares in the Samco app, the holdings would be blocked against that order. Placing a second sell order for the same shares will result in this rejection. Please check your open orders in the Orders section before placing a new one.

4. You do not own these shares If none of the above apply, you may simply not hold this particular stock in your Demat account.

What you should do
Go to the Portfolio section on the Samco app and verify whether the shares are showing in your holdings. Also check the Orders section for any existing open sell orders for the same stock.