I see a message that my PAN name and bank account holder name do not match, what should I do on the Partner Portal?

The name on your bank account must match the name on your PAN. If they do not match, a message shows both names and asks you to upload a valid document.

Where to find it: Empanelment > Step 2 of 6 > Bank Details

Steps

  • Click OK on the message.
  • Upload a cancelled cheque for a bank account held in your own name, as per your PAN.
  • Click Confirm.

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