I want to know whether another partner or Samco’s own team can claim a lead I added on the Partner Portal?
Leads you add are mapped to your partner account. If the same person has already been registered under someone else, the existing mapping usually applies.
Where to find it: Leads
Key points
- If a lead has not converted within 6 months, the lead is no longer mapped to you.
- If you think a lead has been mapped incorrectly, please contact your Relationship Manager with the lead’s details.
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Just raise a ticket and our support team will get back to you with exactly what you need.